Θ Computers: Software: Help

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• Asset Management • Browser Based • Call Centers • Directories • Information Technology • Live Support • Lotus Notes Based • Support and Management • Vendors

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Softopia Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface.
NetKeeper A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet.
LBE Help Desk Software Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting.
Easy Access Help Desk Offers help desk software applications for businesses, software support, and call center solutions.
PRD Software Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT
Wickett Software Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration.
HelpTrac Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency.
Double IS Software enabling facility managers to track work orders, room booking, and building maintenance.
Internet Software Sciences A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available.
World Web Dynamics Live Demo of help desk software, including specific offerings for school districts.
The Management and Help Desk Community A portal of news, information and interactivity for both help desk software and management issues
Vertical Solutions Inc. Develops and implements customer service, help desk and sales force automation software.
Kemma Software The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web.
Insirux Windows 2000/XP software client includes contact management, issue tracking, knowledge base, asset management, and email integration.
SDS HelpDesk Solutions Develops customized software applications for the help desk and call center industries.
Coral Sea Software Windows-based help desk featuring help desk, inventory management, trouble ticketing, browser-access module, and system reporting.
Surado Features Win32 administrator application, Web-accessible interface, client information management, and lead management.
Acacia Help Desk Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting.
Supportsoft Real-time service management and support automation software.
Auratech Software Australian based company that provides the Client Integrated Support System.
AmberCat Web-based and desktop software for internal and external help desks, customer service, and facilities management.
NetHelpDesk Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring.
Control-F1 Provides enterprise solutions for live and automated support.

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